HOLY CROSS GERMANTOWN HOSPITAL

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

HOLY CROSS GERMANTOWN HOSPITAL
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
9
6%
4%
Percent of patients who reported that their nurses Usually communicated well
24
18%
16%
Percent of patients who reported that their nurses Always communicated well
67
76%
80%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
6
5%
4%
Percent of patients who reported that their doctors Usually communicated well
18
17%
14%
Percent of patients who reported that their doctors Always communicated well
76
78%
82%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
19
13%
8%
Percent of patients who reported that they Usually received help as soon as they wanted
32
28%
23%
Percent of patients who reported that they Always received help as soon as they wanted
49
59%
69%
Pain Was Controlled
Percent of patients who reported that their pain was Sometimes or Never well controlled
8
9%
7%
Percent of patients who reported that their pain was Usually well controlled
29
24%
22%
Percent of patients who reported that their pain was Always well controlled
63
67%
71%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
24
22%
17%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
19
18%
18%
Percent of patients who reported that staff Always explained about medicines before giving it to them
57
60%
65%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
13
12%
8%
Percent of patients who reported that their room and bathroom were Usually clean
20
21%
17%
Percent of patients who reported that their room and bathroom were Always clean
67
67%
75%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
10
12%
9%
Percent of patients who reported that the area around their room was Usually quiet at night
26
30%
28%
Percent of patients who reported that the area around their room was Always quiet at night
64
58%
63%
Given information about what to do during recovery
Percent of patients who reported that YES,they were given information about what to do during their recovery at home
83
87%
Percent of patients who reported that they were not given information about what to do during their recovery at home
17
13%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
11
10%
7%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
22
24%
20%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67
66%
73%
Would Patient Recommend Hospital
Percent of patients who reported NO,they would not recommend the hospital
7
7%
Percent of patients who reported YES,they would probably recommend the hospital
22
27%
Percent of patients who reported YES,they would definitely recommend the hospital
71
66%

Phone

  • (301) 557-6020

Address

  • 19801 OBSERVATION DRIVE
    GERMANTOWN, MD 20876
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