UNIVERSITY OF M D UPPER CHESAPEAKE MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Other

Emergency Services: Yes

UNIVERSITY OF M D UPPER CHESAPEAKE MEDICAL CENTER
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
5
7%
Percent of patients who reported that their nurses Usually communicated well
19
17%
Percent of patients who reported that their nurses Always communicated well
76
76%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
7
5%
Percent of patients who reported that their doctors Usually communicated well
18
17%
Percent of patients who reported that their doctors Always communicated well
75
78%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
11
14%
Percent of patients who reported that they Usually received help as soon as they wanted
33
27%
Percent of patients who reported that they Always received help as soon as they wanted
56
59%
Pain Was Controlled
Percent of patients who reported that their pain was Sometimes or Never well controlled
8
9%
Percent of patients who reported that their pain was Usually well controlled
25
24%
Percent of patients who reported that their pain was Always well controlled
67
67%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
22
22%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
15
18%
Percent of patients who reported that staff Always explained about medicines before giving it to them
63
60%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
10
12%
Percent of patients who reported that their room and bathroom were Usually clean
23
22%
Percent of patients who reported that their room and bathroom were Always clean
67
66%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
15
13%
Percent of patients who reported that the area around their room was Usually quiet at night
31
30%
Percent of patients who reported that the area around their room was Always quiet at night
54
57%
Given information about what to do during recovery
Percent of patients who reported that YES,they were given information about what to do during their recovery at home
84
86%
Percent of patients who reported that they were not given information about what to do during their recovery at home
16
14%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8
10%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
25
25%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67
65%
Would Patient Recommend Hospital
Percent of patients who reported NO,they would not recommend the hospital
6
7%
Percent of patients who reported YES,they would probably recommend the hospital
29
27%
Percent of patients who reported YES,they would definitely recommend the hospital
65
66%

Phone

  • (443) 643-3303

Address

  • 500 UPPER CHESAPEAKE DRIVE
    BEL AIR, MD 21014
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