WESTERN MARYLAND REGIONAL MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

WESTERN MARYLAND REGIONAL MEDICAL CENTER
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
4
7%
Percent of patients who reported that their nurses Usually communicated well
17
17%
Percent of patients who reported that their nurses Always communicated well
79
76%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
5
5%
Percent of patients who reported that their doctors Usually communicated well
17
17%
Percent of patients who reported that their doctors Always communicated well
78
78%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
11
14%
Percent of patients who reported that they Usually received help as soon as they wanted
28
27%
Percent of patients who reported that they Always received help as soon as they wanted
61
59%
Pain Was Controlled
Percent of patients who reported that their pain was Sometimes or Never well controlled
6
9%
Percent of patients who reported that their pain was Usually well controlled
23
24%
Percent of patients who reported that their pain was Always well controlled
71
67%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
17
22%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
19
18%
Percent of patients who reported that staff Always explained about medicines before giving it to them
64
60%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
10
12%
Percent of patients who reported that their room and bathroom were Usually clean
21
22%
Percent of patients who reported that their room and bathroom were Always clean
69
66%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
9
13%
Percent of patients who reported that the area around their room was Usually quiet at night
32
30%
Percent of patients who reported that the area around their room was Always quiet at night
59
57%
Given information about what to do during recovery
Percent of patients who reported that YES,they were given information about what to do during their recovery at home
92
86%
Percent of patients who reported that they were not given information about what to do during their recovery at home
8
14%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
9
10%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
24
25%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67
65%
Would Patient Recommend Hospital
Percent of patients who reported NO,they would not recommend the hospital
6
7%
Percent of patients who reported YES,they would probably recommend the hospital
33
27%
Percent of patients who reported YES,they would definitely recommend the hospital
61
66%

Phone

  • (240) 964-8001

Address

  • 12500 WILLOWBROOK ROAD
    CUMBERLAND, MD 21502
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