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UNIVERSITY OF MARYLAND MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

UNIVERSITY OF MARYLAND MEDICAL CENTER
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
4
6%
4%
Percent of patients who reported that their nurses Usually communicated well
19
18%
16%
Percent of patients who reported that their nurses Always communicated well
77
76%
80%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
5
5%
4%
Percent of patients who reported that their doctors Usually communicated well
18
17%
14%
Percent of patients who reported that their doctors Always communicated well
77
78%
82%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
11
13%
8%
Percent of patients who reported that they Usually received help as soon as they wanted
32
28%
23%
Percent of patients who reported that they Always received help as soon as they wanted
57
59%
69%
Pain Was Controlled
Percent of patients who reported that their pain was Sometimes or Never well controlled
7
9%
7%
Percent of patients who reported that their pain was Usually well controlled
26
24%
22%
Percent of patients who reported that their pain was Always well controlled
67
67%
71%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
21
22%
17%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
20
18%
18%
Percent of patients who reported that staff Always explained about medicines before giving it to them
59
60%
65%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
14
12%
8%
Percent of patients who reported that their room and bathroom were Usually clean
23
21%
17%
Percent of patients who reported that their room and bathroom were Always clean
63
67%
75%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
15
12%
9%
Percent of patients who reported that the area around their room was Usually quiet at night
32
30%
28%
Percent of patients who reported that the area around their room was Always quiet at night
53
58%
63%
Given information about what to do during recovery
Percent of patients who reported that YES,they were given information about what to do during their recovery at home
85
87%
Percent of patients who reported that they were not given information about what to do during their recovery at home
15
13%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8
10%
7%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
23
24%
20%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
69
66%
73%
Would Patient Recommend Hospital
Percent of patients who reported NO,they would not recommend the hospital
5
7%
Percent of patients who reported YES,they would probably recommend the hospital
23
27%
Percent of patients who reported YES,they would definitely recommend the hospital
72
66%

Phone

  • (410) 328-8667

Address

  • 22 SOUTH GREENE STREET
    BALTIMORE, MD 21201
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